Privacy Policy

This Privacy Policy explains how Flow-Za collects, uses, stores, shares, and protects information when you visit flowzatrading.com or use Flow-Za services.

1. Information We Collect

We may collect: account information (username, email, login credentials, account and plan status); billing and subscription information (plan type, trial status, payment and renewal records); usage information (pages visited, tools used, scans viewed, alerts, watchlists, settings, and feature activity); device and technical information (IP address, browser type, operating system, device type, log data, referring URLs, approximate location, session data); communications (support emails, feedback, messages); cookies and similar technologies; and any information you voluntarily provide.

2. Payment Information

Flow-Za does not directly store full credit card numbers. Payments are processed by third-party processors such as Stripe, and their terms and privacy policies apply.

3. How We Use Information

We may use information to: provide, operate, maintain, and improve the Platform; create and manage accounts; process subscriptions, trials, cancellations, refunds, and billing; personalize dashboards, alerts, watchlists, and user settings; provide customer support; send account, billing, security, and product communications; analyze platform performance; detect fraud, abuse, and security issues; enforce legal terms; and comply with legal obligations.

4. Cookies and Tracking Technologies

Flow-Za may use cookies, pixels, local storage, analytics tools, and similar technologies. You can manage cookies through browser settings, but disabling certain cookies may affect Platform functionality.

5. How We Share Information

We may share limited information with: payment processors, hosting providers, analytics providers, email and support providers, security providers, professional advisers, law enforcement when required by law, and successors in a merger or sale. Flow-Za does not sell personal information as a core business practice.

6. Florida Privacy Notice

Flow-Za operates in the State of Florida. To the extent required by applicable Florida law, Florida residents may have certain rights regarding their personal information, including the right to request access, correction, deletion, or updates, subject to applicable law and identity verification. Some requests may be limited where Flow-Za must retain information for legal, billing, fraud prevention, security, tax, or dispute resolution purposes.

7. Data Security

Flow-Za uses reasonable administrative, technical, and organizational safeguards to protect information. No internet transmission or storage system is guaranteed to be 100% secure.

8. Data Retention

We retain information as long as reasonably necessary to provide the Platform, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and operate the business.

9. User Choices and Rights

You may request access, correction, deletion, or updates to your information by contacting flowza.connect@gmail.com. We may verify your identity before responding. Some data may be retained for legal, billing, fraud prevention, or security purposes.

10. Children's Privacy

Flow-Za is not intended for children under 13 and we do not knowingly collect personal information from children under 13.

11. International Users

Users accessing Flow-Za from outside the United States acknowledge that their information may be processed in the United States.

12. Third-Party Links

The Platform may link to third-party websites or services. Flow-Za is not responsible for third-party privacy practices, security, or content.

13. Changes

We may update this Privacy Policy from time to time. The updated version will be posted with a revised Last Updated date.

14. Contact

Privacy questions may be sent to: flowza.connect@gmail.com